Parts and Service
Genuine IPak Parts
IPak Genuine Parts are designed to deliver optimum performance and reliability - they're the best way to keep your machine running the way it did when it left the factory.
We are committed to helping you keep your machines in perfect condition. This means when you receive IPak supplied parts and components from us, you also receive support specific to your machine. The people that built it are on-hand for trouble-shooting too.
IPak Genuine Parts deliver key benefits:
- Getting the right part the 1st time
- Informed of potential upgrades
- insight to other parts that might be required
- Overnight delivery
- Guarantee that follow the part
Call us toll free at: 1-888-565-3219. Press #5 for 24 Hour Emergency Customer Service.
IPak services and supports the machinery it manufactures, including stocking a complete inventory of commonly replaced parts. IPak offers technical support and service twenty-four hours a day, seven days a week, and its experienced service technicians throughout Canada and the United States are also experts at integrating compatible equipment and conveying systems with IPak machines to ensure smooth-running packing lines. Contact us through our parts and service online form for any questions, comments or concerns.
Markets and retailers will from time to time demand changing the style or designs of trays and displays being produced which means that it might be necessary to radically change the tray design well before your tray former is ready for replacement. IPak can cost-effectively retrofit a majority of, but not all, tray formers currently in service. Retrofitting typically requires the replacement and installation of many new mechanical, pneumatic and electrical components. Please contact your IPak representative to determine if your machinery can be retrofitted.